Two Years. Every Lamp. No Fine Print.
Our warranty is short enough to read. And long enough to matter.
If It Fails From How It Was Made, We Fix It.
Every Stormlight comes with a 2-year international warranty against material and manufacturing defects under normal use.
If a component fails because of how it was built — a weak solder joint, a faulty seal, a circuit board that never should have passed inspection — we replace it. No charge. No shipping cost. No argument.
The process is the same as any other repair: email us, we diagnose together, the part ships from our warehouse. The only difference is that we cover the bill.
We'll Still Help. But Some Things Aren't the Lamp's Fault.
Warranty covers manufacturing. It doesn't cover misuse, accidents, or use beyond what the lamp was designed for.
Some examples:
- Dropped from height, crushed, or run over. Physical damage from impact is not a manufacturing defect.
- Used for extended diving. A Storm headlamp is IP67-rated — it survives being dropped in water. It's not rated for repeated deep-water use, and the seal will not hold up over time.
- Batteries exposed to fire or extreme heat. Lithium cells have limits — and yes, this includes taking your headlamp into a sauna. Please don't.
- Modifications. If the lamp has been opened with non-standard tools, resealed with non-original gaskets, or wired to an external power source we didn't design for — we can't verify it's our product anymore.
These aren't loopholes. They're the edge of what we built the lamp to do.
When something falls outside warranty, the process is the same as after warranty expires: we'll still help you diagnose it, and the replacement part is available at cost.
We don't hide behind warranty rules. We just try to be clear about what the lamp is — and what it isn't.
Email Us. We Take It From There.
What we'll ask for:
- Proof of purchase (order confirmation from our shop, or a receipt from an authorized retailer)
- A short description of what's happening with the lamp — photos or video help
If you ordered from us directly, we already have your purchase on file. No receipt needed.
If you bought your Stormlight without registering your purchase, keep your receipt. It's the simplest way for us to confirm the lamp is yours and still under warranty.
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Two years is our written commitment. But the support doesn't end there. After warranty, every part stays available, the diagnosis process stays the same, and we're still on your team — just with the bill landing on your side of the table.