Shipped Fast. Returned Easily. No Surprises.

From Hong Kong to Your Door — Usually Within a Week.

Stormlight ships internationally from our warehouse in Hong Kong, with New Zealand customers served by our partner warehouse in Dunedin.

We use established global carriers — DHL, UPS, FedEx — with full tracking included on every order. Typical delivery time after dispatch is 2–7 business days to most destinations worldwide.

All duties and taxes are included at checkout (DDP shipping). The price you see is the price you pay. No surprise fees at your door, no customs forms to sign for.

Shipping cost is calculated automatically at checkout based on your destination and order. Some regions may qualify for promotional rates — if available, you'll see it applied before you confirm your order.

We Ship Where You Need the Lamp.

Stormlight is available worldwide, with one exception:

• Norway

  Norwegian customers are served by our local storefront at stormlight.no, which ships from Oslo with local warranty and returns handling.

If your country isn't offered at checkout, email us. We'll do what we can.

14 Days. No Questions Asked. Full Refund.

You have 14 days from delivery to return an unused Stormlight for any reason. No questions, no restocking fee, no argument.

To qualify for a full refund:

• The lamp is returned in the same condition as received
• Original packaging is included — minor wear is fine; what matters is that the product itself is unused and resaleable
• Return is initiated within 14 days of delivery

How it works:

• Email us with your order number
• We send you return instructions
• You ship the lamp back (return shipping is paid by the customer)
• Once we receive and verify the return, we refund the full purchase price to your original payment method

If the lamp has been used beyond what's needed to inspect it, or returned in a condition we can no longer sell, we may deduct a portion of the refund. This is rare, and we'll always discuss it with you first.

Our Responsibility Until It's in Your Hands.

We are responsible for your order until it's delivered to you. If your package arrives damaged, or if tracking shows it's been lost in transit, contact us within 7 days of the expected delivery date and we'll make it right.

Please include in your email:

• Your order number
• Photos of the damaged package or product (if visible)
• A short description of what happened

We'll arrange a replacement or refund — whichever you prefer.