We're a Small Team. So You'll Probably Hear From Bjarte.

Email Works Best.

Email is the fastest way to reach us. It lets us answer properly — with photos, videos, links to spare parts, or whatever your question needs.

We reply within one business day. The shop is open 24/7. The humans behind it are not. Norwegian office hours, Monday to Friday, 09:00–16:00 CET.

The only exception: when Bjarte's out skiing powder with the lamps on — at least three times a week during the season, usually on lunch breaks. Which is more than a CEO should probably admit.

A few things that help us answer faster:

• Product support

  Questions about how your lamp works, fitting spare parts, or troubleshooting.

• Warranty claims

  See our Warranty page for what we cover. Include proof of purchase.

• Orders, shipping, or returns

  Include your order number if you have one.

• Press, wholesale, or partnerships

  Just say so in the subject line — it goes to the same inbox.

Find Us Where You Already Are.

We share product updates, field tests, and the occasional Arctic landscape across social:

DMs are read too, but email is still faster for anything that needs a real answer.

Prefer to Write Without Opening a Mail App?

If you'd rather type your message here, we'll get it the same way — it lands in our inbox and we answer from there.

We're Real People. This Is Where We Are.

We're based at the edge of Burfjorden, north of the Arctic Circle — where the lamps were born. Not a PO box. An actual place, on an actual fjord.